Frequently Asked Questions

What types of properties does Inngenuity work with (e.g., independent vs. branded hotels)?

We work with independent, soft-branded, and branded properties. Whether it’s a boutique hotel in a small market or a branded hotel in a large metro, we bring market expertise and creative solutions to maximize performance.

Why should I choose Inngenuity over hiring an in-house revenue manager?

Inngenuity provides top-tier expertise for a fraction of the cost of hiring in-house, with access to proprietary tools and a team that doesn’t just manage revenue—we reimagine it. Plus, unlike a single employee, you gain a full support system with diverse market knowledge and creative problem-solving.

What is The Inngenuity Audit, and what can I expect from it?

The Inngenuity Audit is our deep dive into your property’s revenue practices, systems, and market positioning. We uncover opportunities and identify gaps, providing a clear roadmap for driving revenue growth—all tailored to your property’s unique needs.

What happens if the audit identifies issues I don’t have the resources to address right away?

No problem—we prioritize opportunities based on what’s achievable for your property. Our recommendations are flexible, and we work with you to build a timeline that matches your goals and resources.

How does Inngenuity ensure that its recommendations align with my property’s unique goals?

Our recommendations are built around your property’s specific objectives, using insights from The Inngenuity Audit and ongoing collaboration with your team. Every strategy is as unique as your hotel.

What are the differences between your three service tiers?

Each tier offers varying levels of support, from essential daily optimizations to comprehensive forecasting, group sales support, and strategy meetings. All tiers start with The Inngenuity Audit and share our disciplined, results-driven approach.

How does Inngenuity integrate with my existing team to ensure smooth collaboration?

We don’t just work for your property—we work with your team. This is one of our greatest strengths: by fully integrating into your operations, we establish seamless communication and collaboration, becoming a trusted extension of your staff.

How do you handle distribution channels like OTAs, GDS, and direct bookings?

Depending on your goals, we may focus on growing certain channels or reducing reliance on others, ensuring your property is visible, competitive, and strategically positioned for success.